Where are your products made?
Our HBM branded T-Shirts are designed in Los Angeles, California, USA and Buenos Aires, Argentina, South America. They are ethically made in India by an organization vetted for fair labor and eco-sustainable business practices.
Can I recycle your packaging?
Our packaging materials are made of paper which is recyclable and botanically-derived plastic (non-petroleum) which is compostable. It's up to all of us to ensure that all waste disposal is done as regeneratively as possible.
Do you accept returns?
Yes. Your satisfaction is our priority. If the product didn't live up to your expectations, you can send it back within 30 days for a full refund of the purchase price (less any S/H). We pay for your return shipping. You will be credited back the amount of your purchase after we receive your return.
To initiate a return, click here.
How do I create an account?
You can create an account easily by following these steps
1. Click on the Account icon at the top right corner of the website.
2. Enter your email address.
3. A 6-digit verification code will be sent to your email.
4.Enter the code to verify your email.
Once verified, your account will be created automatically and you can start using it.
How do I update my billing or shipping information?
To update your billing or shipping information:
- Go to the My Account Page and login
- Click on ‘Addresses‘
- Edit your address
- Click ‘save address’
- Done!
What methods of payment do you accept?
We accept all major credit cards and PayPal. We do not accept personal checks, prepaid debit cards, or money orders.
Will I be charged sales tax?
Sales tax is dependent upon where you live and the items you purchase. All tax estimates will be calculated automatically at checkout.
Why was my order declined?
In most cases, orders are declined due to a mismatch of address, zip code or security code. The information you provide must be correct and must match the information your credit card company has on file. If you have checked your information and it appears correct, please contact us to so we can help troubleshoot the problem.
Can I combine promo codes?
Sorry, our system only accepts one promo code at a time.
What if my promo code is expired?
Sorry, we do not honor expired promocodes.
How will I know when my order has shipped?
As soon as we assign a shipping label to your order, we’ll send you an email with tracking information.
When can I expect my order?
In-stock orders placed before 11AM PST ship same-day (weekends and U.S. holidays are excluded). Orders with flat rate standard shipping will arrive in 3-5 business days.
Where do you ship?
The HBM ships domestically within the United States of America. Variable shipping rates apply.